Returns & Exchanges
At Hard Head Veterans, we stand behind our gear and offer a 30-day return policy for items in new, unworn condition with original packaging. We are committed to ensuring you have the right fit and protection for your mission.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Gear
Place the items securely in their original packaging, ensuring all tags and protective inserts are included to maintain the product's integrity.
- 3.Attach the Label
Print the prepaid shipping label provided via email and affix it to the outside of your package, covering any previous shipping marks.
- 4.Ship and Track
Drop off your package at the designated carrier location; once received and inspected at our warehouse, your refund or exchange will be processed within 5-7 business days.